Notice under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR). This is a translation: the Italian version prevails.
Data controller
MondoCAF Servizi, Via Marconi 33, 24047 Treviglio (BG), VAT no. 04606840163. Email: info@mondocaf.com.
What data this website collects
- Browsing data: technical data (e.g. IP address) processed by the hosting provider to run the website and keep it secure.
- Appointment requests: the booking form does not send us any data through the website. It opens WhatsApp with a pre-filled message, and you decide whether to send it. We use what you send us on WhatsApp (name, service, preferences) only to reply and arrange the appointment.
- Map: some pages can show a Google Maps map, provided by Google. It only loads if you accept; from then on Google's privacy policy applies.
The website uses no profiling cookies of its own and no analytics tools that track visitors. For the Google map, see the Cookies page.
Recipients and transfers outside the EU
- The hosting provider Vercel Inc. (United States) that runs the website, as a processor on our behalf, with the transfer safeguards required by the GDPR (EU-US Data Privacy Framework or standard contractual clauses).
- WhatsApp (Meta Platforms Ireland Ltd): when you message us on WhatsApp, Meta processes the data under its own terms and may transfer it outside the EU (United States) under the EU-US Data Privacy Framework.
- Google Ireland Ltd: for the map, only if you accept it; data may be transferred to the United States under the same framework.
We do not sell your data or share it for marketing.
Data saved on your device
Your cookie choice and the ticks you put on document checklists are saved only in your browser and are never sent to us. You can delete them from your browser settings.
Purposes and legal basis
Replying to your requests and managing appointments (pre-contractual steps, Art. 6(1)(b) GDPR); keeping the website secure (legitimate interest, Art. 6(1)(f) GDPR).
Retention
Messages about appointments are kept for as long as needed to handle the request.
Your rights
You can ask at any time for access, correction, erasure, restriction of or objection to processing, and data portability (Articles 15–22 GDPR) by writing to the controller. You also have the right to lodge a complaint with the Italian Data Protection Authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it).
Paperwork handled at the office
The data needed for tax, welfare and immigration paperwork is collected at the office and processed under the specific notice we give you when we handle your case.