Frequently asked questions

Yes, we recommend booking: that way we can give you the right amount of time and you won't have to wait. When you book, we also tell you which documents to bring.

Yes: as well as Italian we speak English and Arabic. You can explain your situation in the language you feel most comfortable with.

A CAF handles taxes: the 730, ISEE, IMU, inheritance. A patronato handles welfare and pensions: pensions, NASpI, Assegno Unico, disability. You'll find both here.

To protect your data, please bring documents to the office. On WhatsApp you can book and ask us questions.

Come anyway, or message us first: often we can retrieve some documents online for you, for example with your SPID.

Often yes: if you have deductible costs (medical, mortgage, children) you may get a refund. We'll tell you once we've seen your documents.

Usually in your pay slip from July–August, or in your pension from August–September, depending on when the return is filed.

Bring your CU and details of your income: we'll check which form is right for you.

The ISEE uses income and assets from two years earlier: for the 2027 ISEE, the 2025 figures count.

Once the application (DSU) is sent, INPS usually issues the ISEE within a few working days.

INPS can suspend or cancel the income-linked benefit. Better not to wait.

Normally no, except for luxury homes (land registry categories A/1, A/8, A/9).

Not always: if there is no property and the estate is below certain thresholds between spouse and children, it may not be needed. We'll check together.

Yes: we download your INPS contribution statement with you and check that nothing is missing.

In general no, except for resignation with just cause or during maternity. We'll look at your case.

No, the application continues on its own. Only the ISEE needs renewing each year, and any change (a new child, a separation) must be reported.

With your GP, who sends the introductory medical certificate. With the certificate number, we submit the application for you.

Yes, compulsory paternity leave and parental leave are also available to working fathers.

At least 60 days before it expires: come and see us two or three months ahead so we can prepare everything calmly.

It doesn't expire with your work contract: only the document itself needs updating. It also makes many other procedures simpler.

The Ministry takes a long time. A complete application without mistakes avoids extra delays.

It depends on how many family members are coming: it starts from the yearly amount of the social allowance (assegno sociale) and rises with each person. We'll work it out together.

Fines, back contributions and employment disputes. Getting it right is simpler than you think.

A flat tax on rent that replaces income tax (IRPEF) and registration tax. It can be worth it: we'll compare the options.

No, SPID is personal. We'll help you activate your own.

A simplified regime with a reduced substitute tax for people whose turnover is up to €85,000 a year. We'll see together whether it suits you.

It depends on your turnover and type of business: below certain thresholds you can use the lighter simplified regime. We check it with you at the first meeting.

Not the electronic ones: we download them from your tax drawer (cassetto fiscale) with your authorisation. For the rest we agree a rhythm that suits you.

The quarterly report of VAT settlements to the Agenzia delle Entrate. We prepare and send it for you.

Yes: flat-rate taxpayers also file the Modello Redditi every year (section LM) and pay the substitute tax and contributions. We take care of it.

Yes: since 1 January 2024 electronic invoicing is compulsory for the flat-rate regime as well.